Cancellation and Refund
To provide a safe and secure shopping experience, we regularly monitor transactions for fraudulent activity. In the event of detecting any suspicious activity, we reserve the right to cancel all past, pending and future orders without any liability. We also reserve the right to refuse or cancel orders in scenarios like inaccuracies in pricing of product on website and stock unavailability. We may also require additional verification or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is canceled after your card has been charged, the amount in question will be reversed to your Card Account. You may be considered fraudulent if any of the following scenarios are met:
- You do not reply to the payment verification mail sent by us
- You fail to produce adequate documents during the payment details verification
- Misuse of another user’s phone/email
- You use invalid email and phone number
- Use of a special voucher not tagged to the email ID used.
- You return the wrong product
- You refuse to pay for an order
- we might refuse any of our services, terminate accounts, and/or cancel orders at our discretion, including but not limited to, if we believe that your conduct violates applicable law or is harmful to our interests
If the quality of any products, services, information, or other material purchased or obtained by you through the website or our partner/s does not meet your expectations, no compensation will be given. You will not be entitled to compensation for any reason including but not limited to:
- any variation in the finish or appearance of the final product;
- any delay in delivery caused by unforeseen circumstances;
- any special, incidental, indirect or consequential damage of any kind caused by a product;
- any issue with our delivery partners or their personnel;
- unavailability of items which you tried to purchase.
Unreasonable and unlawful requests for compensation, over and above the entitled refund, will not be entertained. We reserve the right to cancel orders and block accounts of such users without any prior notice.